Client Relations Specialist

Flagship Prestantia Ltd is a startup delivering affordable digital financial solutions that power the next generation. Flagship is launching a buy-now-pay-later (BNPL) platform that provides short-term, interest-free loans — making everyday purchases affordable, accessible, and stress-free.

We're seeking a dynamic Client Relations Specialist to support the daily operations and growth of our BNPL platform.

Key Responsibilities

1. Lead user and vendor onboarding onto the BNPL platform
2. Provide responsive user and vendor support to resolve inquiries and complaints promptly
3. Support due diligence processes for prospective users and vendors
4. Monitor loan repayment schedules to ensure compliance and support early-stage recovery
5. Compile and maintain standardized credit reports for data-driven decision-making

Qualifications Required

1. HND or Bachelor's degree in Accounting, Finance, Banking, Business Administration, or a related field
2. 1–3 years of relevant work experience; prior experience in sales or customer support is an added advantage
3. Proficiency in Microsoft Office Suite (especially Excel, Word, and PowerPoint)
4. Excellent communication and interpersonal skills
5. Must be a current resident of the Greater Accra region

Compensation & Perks

1. Gross monthly salary of GHS 1,500–2,000, depending on level of experience
2. Monthly statutory SSNIT contribution (Tier 1 and Tier 2)
3. Dedicated smart tablet device for work-related activities
4. Monthly airtime and data package for work-related communication
5. Reimbursable travel and transport (T&T) expense

How to Apply

Use the Apply now button below to submit your details and CV directly. Applications are reviewed on a rolling basis — the deadline for submission is September 4, 2026.